Shipping Policy
1. Order Processing: All orders will be processed within 1-2 business days after payment confirmation, excluding holidays.
2. Shipping Time: Our standard shipping time is estimated to be between 7 to 14 days, depending on your location. Please note that this is an estimate, and actual delivery times may vary.
3. Shipping Areas: We are delighted to offer worldwide shipping. However, for international shipping, please be aware that customs procedures and local regulations may impact delivery times.
Return Policy
1. Returns & Exchanges: We take great care in ensuring the quality of our products. If, however, there is a mistake on our part, or you receive a defective item, we will gladly accept returns or exchanges. Please contact our customer support within 7 days of receiving your order.
2. Eligibility: Returns are only accepted if the product is damaged or if there was an error on our part. To be eligible for a return, the item must be in its original condition and unused.
3. Return Process: To initiate a return, please contact our customer support team within the stipulated 7-day period. We will provide guidance on the return process, which may include providing images of the damaged item. Once approved, we will arrange for the return and replacement.
4. Cancellation: Please note that orders cannot be canceled once they are processed and in transit.
Contact Information
If you have any questions or concerns about our Shipping and Return Policy, please contact our customer support team:
Email: Houseofemilie_@hotmail.com
Phone: +971585898806
Note: This policy is subject to change, and any updates will be posted on our website. Please review the policy periodically for the most current information.